Introduction

Welcome to Lucky Albums (“Company”, “we”, “our”, “us”). These Terms and Conditions govern the use of our online store, accessible at www.luckyalbums.com, which provides high-quality wedding photo albums exclusively for professional photographers (“User”, “you”, “your”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

Eligibility

2.1. Our services are exclusively for professional photographers. By using our website, you confirm that you are a professional photographer and may be required to provide proof of your business status, such as a website, portfolio, or business registration.
2.2. We reserve the right to deny access to any user who does not meet our eligibility criteria.

Account Registration

3.1. To place orders, you must create an account by providing accurate and complete information.
3.2. You are responsible for maintaining the confidentiality of your account details and all activities under your account.
3.3. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

Orders and Payment

4.1. All orders are subject to acceptance.
4.2. Pricing is listed in USD and may be subject to change without notice.
4.3. Payments must be made through our approved payment methods before orders are processed.
4.4. Once an order is placed, it cannot be canceled or modified unless approved by us.

Customization and Proofing

5.1. Users are responsible for ensuring that all uploaded images, designs, and text are correct before submission.
5.2. We are not liable for errors in user-submitted content, including but not limited to color discrepancies, resolution issues, and typos.
5.3. We may offer proofing services; however, final approval lies with the User.

Production and Shipping

6.1. Production times vary based on order specifications and are estimated at the time of purchase.
6.2. Shipping times are estimated and subject to carrier delays beyond our control.
6.3. Users are responsible for providing accurate shipping details; we are not liable for lost shipments due to incorrect addresses.

Returns and Refunds

7.1. Due to the custom nature of our products, returns and refunds are only accepted in cases of manufacturing defects or order discrepancies.
7.2. Users must report any defects or issues within 15 days of receiving the product.
7.3. If an issue is verified, we may offer a replacement or store credit at our discretion.

Intellectual Property

8.1. Users retain ownership of the images and designs they upload but grant us a limited license to use them for order fulfillment.
8.2. Our website, branding, and product designs are protected intellectual property and may not be copied or reproduced without our consent.

Prohibited Activities

9.1. Users must not upload or submit content that is illegal, offensive, infringing, or violates third-party rights.
9.2. Any misuse of our platform, including fraudulent activity, will result in account suspension or legal action.

Limitation of Liability

10.1. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
10.2. Our total liability for any claim related to our services is limited to the amount paid for the order in question.

Changes to Terms

11.1. We reserve the right to modify these Terms and Conditions at any time. Continued use of our services after updates constitutes acceptance of the new terms.

Governing Law

12.1. These Terms and Conditions are governed by the laws of Fairfax County, VA.

Contact Information

For any inquiries regarding these Terms and Conditions, please contact us at info@luckyalbums.com or +1 (703) 618-6246.